Overheard lists out the most recent Twitter posts ("tweets") related to this company. Anyone, employee or
customer, can convert a tweet into a community topic. Overheard notifies the original Twitter poster of the
discussion started in response to their issue.
RT @RissLeighAnn: Our relationship at this point is pretty much friends with benefits with no benefits at all if that makes sense. @ISpyADouchebag #ISAD